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Media Contact: 
Margaret N. Reese, President, Mercy Hospital Foundation and Director of Communications
319-358-2622 or e-mail: margaret.reese@mercyic.org

Wednesday, May 13, 2020 - Business returning to new normal at Mercy Iowa City

Mercy Iowa City has announced that it has resumed a normal schedule of surgeries and procedures at the hospital and in its clinics as of May 4, 2020. “Patients should feel absolutely secure in seeking care at Mercy Hospital or with their providers in their offices,” said Steve Scheckel, MD, CMO. “Mercy has done an excellent job of safely caring for patients during this time when COVID-19 has been present in SE Iowa, and will continue to do so. Every precaution has been put in place to keep our patients, visitors and providers safe while we provide the exceptional care our community expects. There is no reason to fear seeking care for your health care needs through Mercy Clinics, Mercy Urgent Care, Mercy Hospital or our Emergency Department.”

Mercy Iowa City believes that although patients may have delayed important doctor visits, screenings, surgeries or other exams, it’s now time to address these needs because nothing is more important than good health. Here are a few of the ways that Mercy Iowa City is protecting your family’s health and safety:

All patients are tested prior to surgery
Patients with respiratory symptoms are screened and then directed to either drive up testing or the Acute Respiratory Clinic (ARC) and do not enter the hospital or clinics
Hospital patients with COVID -19 are cared for in a designated unit with negative airflow and private access\All patients, visitors and personnel (who are temperature screened every day) are screened before entering the hospital
We ask colleagues, patients and visitors to wear masks throughout all of our facilities; clinical staff also wear a face shield
We follow the CDC’s standards for cleaning and disinfecting surfaces, rooms, linens and more
Visitors continue to be restricted to only one adult, aged 18 and over, per patient
We have social distancing measures in all of our facilities including the cafeteria, waiting areas and more
Telehealth visits are available with all Mercy Iowa City providers

“We recognize this looks and feels different than a few months ago,” says Dr. Scheckel, “but the new normal means balancing precautions while we provide safe, high quality care for all our patients. Don’t delay your medical care and take the risk that delays to timely care may cause. The Mercy IC team is ready to safely take care of you and your loved ones.”


About Mercy Iowa City: Mercy Iowa City is an acute care hospital and regional referral center that draws patients from throughout southeast Iowa. For the past four years Mercy Iowa City has been awarded the Centers for Medicare and Medicaid (CMS) 5 Star Rating as a Top 2% of all hospitals, the only hospital in Iowa to do so; is Johnson County’s only accredited Chest Pain Center with an American Heart Association Gold Plus Achievement Award for Stroke Care; received the Top 100 Community Hospitals Award in 2018 and 2019 from Becker’s Review; the Press Ganey Guardian of Excellence Award for Mercy’s Emergency Care Unit by achieving 95 percent for patient experience for eleven consecutive years; an “A” grade for patient safety from Leapfrog; and the Center of Distinction Award from Healogics for Mercy’s Wound and Vein Center. Mercy has 234 acute care beds, 25 private rooms for outpatient surgery, 26 bed nursery with Level II Neonatal Intensive Care Unit, 24 primary and specialty care clinics, a medical staff of 250 physicians representing all major medical specialties and most sub-specialties and 1,400 employees. It was founded by the Sisters of Mercy in 1873 and became an affiliate of MercyOne in 2017. To learn more visit www.mercyiowacity.org.