Patients and Visitors

Patient Financial Assistance

Effective Jan. 15, 2019 patient payments will be collected prior to elective services. Learn more

In support of the mission of the Sisters of Mercy to provide for the sick and the vulnerable, Mercy Hospital Iowa City administers a program through Patient Financial Services to assist patients by reducing or forgiving the cost of necessary healthcare services provided by Mercy Hospital Iowa City based on financial need, both indigent and catastrophic. 

How to Apply for Financial Assistance
Complete an application to determine your eligibility to receive financial assistance through Mercy Iowa City. Evaluations of financial assistance applications are typically processed within 30 days of receipt of the application and all necessary documentation. 

Provider Lists
Not all professional services provided in the hospital are covered under our financial assistance policy.

Covered Providers
The professional charges for these providers are covered under our financial assistance policy

The professional charges for these providers are not covered under our financial assistance policy. 

Amount Generally Billed (AGB)

Following a determination of financial assistance eligibility, a financial assistance-eligible individual will not be charged more than the Amount Generally Billed (AGB) to individuals who have insurance for emergency or medically necessary care.

Billing and Collections Policy

The following documents explain actions that can be taken in the event of nonpayment of a patient’s financial responsibility. If you have questions, please contact Patient Financial Services at 319-339-3616.