About Mercy

Volunteer Services

Liasion shifts currently available.

Volunteers play an important role in providing personal attention to patients and fulfilling our Mercy Mission.

Adult Volunteer Application
Applications can be emailed to jenna.maxson@mercyic.org.

Volunteer Opportunities

Gift Shop
Assist with overall sales. Run the Point of Sale system and credit card machine. Payments can be made for purchases by cash, credit card or employee deduct. Tag and check inventory. Arrange displays. Re-stock select items such as candy.

Provide directional guidance around the hospital and answer general hospital questions while assisting to ensure COVID-19 policies are enforced. 

Assemble fall risk kit packets, surgery folders, patient packets, labeling, bulk mailing, reception tasks and other clerical tasks as assigned.

Assist our HR staff by greeting colleges in person and by phone, providing directional guidance around the hospital and other clerical tasks as assigned. 

SHIIP Counselors
After training by the Senior Health Insurance Information Program in Des Moines, assist seniors with their Medicare bills and insurance questions. Assist with plan comparisons and enrollment in insurance plans.  

Mercy Guild: $10/year or $100/lifetime membership. Our Mercy Guild focuses on supporting the hospital through raising funds. Ask the Volunteer Manager how you can assist in this regard.

Volunteer Requirements

  • Submit volunteer application 
  • Interview
  • Meet background check requirements
  • Sign confidentiality agreement
  • Health History / Immunization Form completion 
  • On-line initial orientation and competency quiz 
  • Unit specific training 
  • On-going education and documentation as required
  • Sign COVID-19 consent 

Reach our Volunteer Office at 319-339-3659 or email jenna.maxson@mercyic.org

Volunteer Orientation Information:

Volunteer Orientation PowerPoint

Confidentiality Statement

COVID-19 Volunteers Consent Form

Vaccination Immunization Record Form

SING Release Form