About Mercy

Volunteer Services

Volunteers play an important role in providing personal attention to patients and fulfilling our Mercy Mission.

Anyone 14 years of age or older can apply to be a volunteer. 14 - 17 years of age please complete the Summer Youth Program application below. Youth volunteers are accepted into the volunteer program over summer only and may not begin volunteering throughout the remainder of the year. Youth volunteers who have participated in the Summer Youth Program are welcome to continue their volunteer experience beyond the summer. Adult volunteers (18 years of age or older) are expected to complete a minimum of 6 months of volunteer dedication.

Applications can be emailed to jenna.maxson@mercyic.org or delivered to Community Relations Monday - Friday, 8:00 a.m. - 4:30 p.m. 

Adult Volunteer Application


Summer youth volunteers will be scheduled one day per week, for a minimum of two hours, June 15 - August 7 of 2020. 

Applications due by Friday, May 22. | Youth Application Form

Volunteer Opportunities

Patient Oriented: 

Assist with overall patient comfort, stocking and assisting department staff as trained and appropriate. 

Patient Focused Volunteer Departments include:

  • 3 West Medical
  • 4 Center Orthopedics
  • Emergency Care Unit 
  • Endoscopy
  • Intensive Care Unit
  • Medical Oncology
  • Surgery Care Unit
  • Telemetry

Clerical and Guest Services:

  • Community Relations
  • Surgery Waiting Desk
  • Information Desk
  • Guest Service Stations
  • Maternal Child
  • Gift Shop
  • Guest Lodging
  • Professional Liaison 
  • Patient Mail Delivery
  • SHIIP Senior Health Insurance Information Counselors

    Seasonal, Scheduled as Needed, or on Your Own Schedule:

    • Baby caps and booties (knit or crochet)
    • 4 North Pet Therapy
    • Lifeline Installers
    • Bridge Marathon
    • Bulk Mailings
    • Fall Risk Kits
    • Angel Craft Group
    • Hand Hygiene Audit Secret Agents

      Eucharistic Minister / Pastoral Care: Volunteers deliver communion and spiritual support to patients. 

      Emerson Point: Located at 1355 Shannon Dr, Iowa City, IA 52246. Assist with activities such as BINGO for Emerson Point residents. 

      Volunteer Requirements

      • Submit volunteer application 
      • Interview
      • Meet background check requirements
      • Sign confidentiality agreement
      • Health History / Immunization Form completion 
      • On-line initial orientation and competency quiz 
      • Unit specific training 
      • On-going education and documentation as required 

      Reach our Volunteer Office at 319-339-3659 or email jenna.maxson@mercyic.org