About Mercy

Volunteer Services

Volunteers play an important role in providing personal attention to patients and fulfilling our Mercy Mission.

Anyone 14 years of age or older can apply to be a volunteer.

Adult Volunteer Application 

Please email your application to jenna.maxson@mercyic.org or deliver to Community Relations Monday through Friday, 8:00 a.m. - 4:30 p.m. 


Summer youth volunteers will be scheduled one day per week, for a minimum of two hours, throughout the duration of the program. 

Mercy Summer Youth Volunteer Program for 2019 will run June 24 - August 9. 

Applications due by May 31. | Youth Application Form

Volunteer Opportunities

Patient Oriented: 

Assist with overall patient comfort, stocking and assisting department staff as trained and appropriate. 

Patient Focused Volunteer Departments include:

  • 3 West Medical
  • 4 Center Orthopedics
  • Emergency Care Unit 
  • Endoscopy
  • Medical Oncology
  • Surgery Care Unit
  • Telemetry

Customer Service / Clerical:

  • Community Relations
  • Surgery Waiting Desk
  • Information Desk
  • Guest Service Stations
  • Maternal Child

Guest Services:

  • Gift Shop
  • Guest Lodging
  • Professional Liaison 
  • Patient Mail Delivery
  • SHIIP Senior Health Insurance Information Counselors

    Seasonal, Scheduled as Needed, or on Your Own Schedule:

    • Baby caps and booties (knit or crochet)
    • 4 North Pet Therapy
    • Lifeline Installers
    • Bridge Marathon
    • Bulk Mailings
    • Fall Risk Kits
    • Angel Craft Group
    • Hand Hygiene Audit Secret Agents

      Eucharistic Minister: Volunteers who are approved by the Bishop deliver communion and spiritual support to patients. Our Eucharistic Ministers report to Pastoral Care.

      Emerson Point: 1355 Shannon Dr, Iowa City, IA 52246. Assist with activities for Emerson Point residents. 

      Volunteer Requirements

      • Submit volunteer application 
      • Interview - The Volunteer Services Manager will contact you once your application has been submitted
      • Acceptable background checks per Mercy's policy
      • Confidentiality Agreement signature
      • Health History / Immunization Form completion 
      • On-line initial orientation and quiz 
      • Unit specific training 
      • On-going education and documentation as required 

      Reach our Volunteer Office at 319-339-3659 or email jenna.maxson@mercyic.org.