Patients and Visitors

Guest Lodging

Mercy Hospital provides overnight accommodations for loved ones of patients staying at Mercy Hospital, or for those traveling for an early appointment the following day.

No nursing care, patient escort, or meal services are available in Guest Lodging. Guests must be completely independent or bring a caregiver if personal services are required.

Reservations can be made by calling the Volunteer Services Manager, Jenna Maxson at 319-339-3659 or emailing 8 a.m. - 4:30 p.m., Monday through Friday.

Mercy Guest Lodging costs $35 per room per night. Long-term guests are entitled to a 10 percent discount starting with the eighth night. Lodging must be paid in full at the time of check-out and is not covered by medical insurance. Cash, MasterCard, VISA, and personal checks are accepted.

Registration and Check-out
Monday through Friday, 8 a.m. - 4:30 p.m. visit the Guest Lodging lobby, third floor of Mercy North.
All other times, and holidays please contact Security at extension 0 from the Information Desk at the main entrance, or from the Guest Lodging lobby phone.

When checking out, please return your key(s) to the volunteer/officer on duty. There is also a locked drop box at the front desk of Guest Lodging.

Mercy Guest Lodging rooms include:

  • One full and one twin bed
  • Telephone and television
  • Alarm clock
  • Private restroom with shower
  • Free wifi throughout Mercy Hospital

In addition, guests are welcome to use the vending machines, microwave, refrigerator, and laundry facilities located in the Mercy Guest Lodging area.

Call Volunteer Services Manager, Jenna Maxson at 319-339-3659 or email for more information.