Volunteers play an important role in providing personal attention to patients and fulfilling our Mercy Mission.
Adult Volunteer Application
Email applications to jenna.maxson@mercyic.org.
Volunteer Opportunities
Please note: There will not be a 2021 Youth Volunteer Program
Gift Shop
Assist with overall sales. Run the Point of Sale system and credit card machine. Payments can be made for purchases by cash, credit card or employee deduct. Tag and check inventory. Arrange displays. Re-stock select items such as candy.
Liaison
Provide directional guidance around the hospital and answer general hospital questions while assisting to ensure COVID-19 policies are enforced.
Clerical
Assemble fall risk kit packets, surgery folders, patient packets, labeling, bulk mailing, reception tasks and other clerical tasks as assigned.
Assist our HR staff by greeting colleges in person and by phone, providing directional guidance around the hospital and other clerical tasks as assigned.
Senior
Health Insurance Information Program SHIIP Counselors
After Mercy Volunteer onboarding is completed, an
application to the Senior Health Insurance Information Program in Des Moines
will be submitted. Required virtual training will be scheduled through SHIIP
Des Moine, IA headquarters, as well as on-going training at least 3 times per
year. Once training and mentoring has concluded, volunteers will be able to
assist seniors with their Medicare drug plan compassions, enrollment, and
general insurance questions. Mercy SHIIP volunteers are providing appointments
by phone only at this time and look forward to resuming in-person appointments
once safely able.
Des Moines
training schedule for 2021
Class #1:
Registration Deadline: May 7, 2021
On-line Training Sessions: May 25 - June 22
Mentoring Sessions (3) to follow
Class #2:
Registration Deadline: May 28, 2021
On-line Training: June 9 - July 7
Mentoring Sessions (3) to follow
After completing Mercy volunteer onboarding, you will be asked by the Volunteer Manager to click on this link to complete the Des Moines SHIIP application.
There are a limited number of training slots
for each class. Classes are expected to fill quickly.
Please do not wait to complete your
registration.
Mercy Guild
$10/year or $100/lifetime membership. Our Mercy Guild focuses on supporting the hospital through raising funds. Ask the Volunteer Manager how you can assist in this regard.
Volunteer Requirements
- Submit volunteer application
- Interview
- Meet background check requirements
- Sign confidentiality agreement
- Health History / Immunization Form completion
- On-line initial orientation and competency quiz
- Unit specific training
- On-going education and documentation as required
- Sign COVID-19 consent
Reach our Volunteer Office at 319-339-3659 or email jenna.maxson@mercyic.org
Volunteer Orientation Information:
Volunteer Orientation PowerPoint
Confidentiality Statement
COVID-19 Volunteers Consent Form
Vaccination Immunization Record Form
SING Release Form
Wheelchair Training